All of our policies are below. Please click each + sign to view details
Our Goal is to simplify things for you and your dealership. In order for us to achieve this goal, please abide by the following guidelines:
- Forward inventory on a book sheet from Kelly Blue Book via facsimile, e-mail or hand delivery. Ensure each book sheet contains the following information
- Vin Number
- Color
- Dealership name
- Selling price or price range
- Accurate miles
- Accurate listing of all additional equipment
- Description of any non-book value enhancement
- Thorough explanation of any vehicle flaws
- Declaration of lifted or lowered vehicles
- Prior rental status (certain dealers are unable to purchase prior rentals)
- Out- of-state status (certain dealers are unable to purchase out-of-state vehicles)
- Designation of smog and safety/frontline or fresh trade
- State if the vehicles sales status is other than for immediate pick up
- Whether the vehicle is eligible for trade
- Disclosure of any issue on Carfax or autocheck report that would devalue the vehicle
- Notify The Auto XL immediately if a vehicle brokered by The Auto XL has retailed from your dealership. Otherwise, any transportation costs associated with a transport dry-run shall be the responsibility of the selling dealer. In addition, The Auto XL may assess a $255 retail fee.
- Notify The Auto XL immediately if a vehicle brokered by The Auto XL has retailed from your dealership. Otherwise, any transportation costs associated with a transport dry-run shall be the responsibility of the selling dealer. In addition, The Auto XL may assess a $255 retail fee.
- Titles must not be salvage, T.M.U., flood or frame
- Provide contact information for your key support staff to assist in the transport of vehicles and check/title exchange.
- Selling dealer is responsible for any penalties on a ksr prior to purchasing dealer’s ‘stocking in’ of vehicle. (excluding vehicles in dealer inventory at the time the penalties became due).
- Exchange of check and title is done directly with the purchasing dealer, unless you choose to have The Auto XL assist you with a secure swap. If you choose to have The Auto XL exchange check and title for you, you must provide us with a copy of title promptly and send physical title to us when check is secured (within 30 days of transaction date). Swap will be done once we receive both sides (title from selling dealer and check from purchasing dealer).
- The purchasing dealer has a forty-eight (48) hour inspection (arbitration) period from time of delivery, not time of sale. Time frame is implemented to ensure swift and timely payment.
- If a vehicle is returned with an authorization from the arbitration department, the selling dealer is responsible for any transportation costs associated with that transaction, which will be billed separately by the transportation company. If The Auto XL deems the selling dealer has made a fair offer to resolve an arbitration, according to industry standards, and purchasing dealer refuses, purchasing dealer may be charged transport costs.
- Our broker’s fee is billed separately, once transaction is complete.
Our goal is to provide you with an effective and efficient channel to obtain quality frontline ready used car inventory, as well as help to facilitate smooth transportation and assist with prompt exchange of check and title (upon request).
In order for us to help you accomplish your goals, please follow these guidelines:
- Be an authorized agent for the dealership.
- The arbitration time frame is forty-eight (48) hours from time of delivery, not forty-eight (48) hours from the time of sale. Timeframe is implemented to ensure swift and timely payment.
- Expect to spend $300 in reconditioning. The first $300.00 of reconditioning is therefore not acceptable for arbitration, excluding safety issues on a vehicle represented as frontline.
- Pay the established draft purchase price, or the approved arbitration adjusted draft price, within two (2) days of receipt of title information.
- Provide the contact information for your key support staff to assist in the transport of the vehicle.
- The Auto XL will coordinate the transportation of the purchased vehicle and make best efforts to have them delivered within forty-eight (48) hours of the transaction date. However, due to seasonal upticks in business, distance and/or less traveled routes, it could take longer than forty-eight (48) hours to transport. Please consider longer distances and less traveled routes at the time of sale and discuss possible outcomes with The Auto XL.
- Purchasing dealer is responsible for the cost of transportation. However, if a vehicle is returned with an authorization from the arbitration department, the selling dealer is responsible for any transportation costs associated with that transaction, which is billed separately by the transportation company. If The Auto XL deems the selling dealer has made a fair offer to resolve an arbitration, according to industry standards, and purchasing dealer refuses, purchasing dealer may be charged transport costs.
- All transportation costs are billed separately by the transportation company.
- Process paperwork in a timely manner to facilitate check and title exchange.
- Exchange of check and title can be done directly with the selling dealer unless you request The Auto XL to help facilitate a secure swap. You can request this by having your staff notify The Auto XL that check is ready, or by sending check directly to The Auto XL.
- Certain selling dealers will send title directly to The Auto XL in order for us to facilitate a secure swap. In this case, send your check to The Auto XL (made out to the selling dealer on the ca dmv draft) to receive the physical title.
- Purchasing dealer is responsible for any fees on a ksr from date of purchase and ‘stocking in’ of vehicle into their inventory.
- Our broker’s fee is billed separately once transaction is complete.
At the time of purchase of a vehicle, The Auto XL will coordinate the transportation of the purchased vehicle and make best efforts to have them delivered within forty-eight (48) hours of the transaction date. However, due to seasonal upticks in business, distance and/or less traveled routes, it could take longer than forty-eight (48) hours to transport. Please consider longer distances and less traveled routes at the time of sale and discuss possible outcomes with The Auto XL
The Auto XL coordinates transportation with several pre-screened transport companies who have provided The Auto XL the appropriate licensing and insurance information.
Purchasing dealer is responsible for the cost of transportation. However, if a vehicle is returned with an authorization from the arbitration department, the selling dealer is responsible for any transportation costs associated with that transaction. If The Auto XL deems the selling dealer has made a fair offer to resolve an arbitration, according to industry standards, and purchasing dealer refuses, purchasing dealer may be charged transport costs. All transportation costs are billed by the assigned transportation company and paid directly to these companies, not The Auto XL.
If the purchasing or selling dealer wishes to coordinate their own transportation (MTO), they must notify The Auto XL at the time of sale. If a purchasing dealer chooses to move their own (mto), we require they do so within forty-eight (48) hours. If that vehicle is not moved within that timeframe, The Auto XL reserves the right to schedule transport.
The transportation department will track transport status of all vehicles brokered through The Auto XL, including purchasing or selling dealers who wish to coordinate their own (mto) transportation for a transaction.
The tracking of transport status will include confirmation of vehicle readiness, status of pickup and delivery and confirmation of delivery by the assigned transportation company. As a courtesy, the transportation department will attempt confirmation of delivery with purchasing dealer. The date notated on the transport company’s bill of lading will serve as the start date for the arbitration period.
If, upon receipt of a vehicle, the purchasing dealer believes the vehicle fails to meet frontline standards or has other conditions not disclosed at the time of sale, the purchasing dealer has forty-eight (48) hours to submit an arbitration claim. All disputes or arbitrations arising out of the purchase or sale of a vehicle at The Auto XL must be submitted in writing, via fax or email, to The Auto XL . For the purpose of this agreement the forty-eight (48) hours must fall on a business day. A business day excludes saturday, sunday and federal holidays.
In the event a purchasing dealer files an arbitration claim after the expiration of the arbitration period, his arbitration may be honored at the discretion of the selling dealer. To avoid dispute of the timeliness of a filed claim, the timestamp within The Auto XL system will be presumed to be the time it was received. Any arbitration that is initiated outside the forty-eight (48) hour timeframe, and where there is no mutually agreeable resolution, may place the responsibility of any transport costs for that transaction on the purchasing dealer.
All parties agree to have all disputes arising out of the purchase or sale of a vehicle through The Auto XL settled by an arbitrator appointed by The Auto XL. All parties further agree that the decision by the arbitrator shall be final and binding.
Both selling and purchasing dealers agree to abide by and perform any award(s) rendered by the arbitrator within the time frame specified in the arbitrators’ written decision. In the event of non-compliance, the prevailing party may enforce the award by bringing proceedings in a court of competent jurisdiction, in accordance with applicable law. If the party seeking to enforce the award prevails in litigation, such party shall be entitled to its costs and attorney’s fees incurred in such litigation from the other party, in addition to other relief as is directed by the court.
All vehicles are subject to The Auto XL frontline vehicle guidelines. Any deviation from The Auto XL frontline vehicle guidelines must be disclosed by the selling dealer on the book sheet provided to The Auto XL .
The purchasing dealer should expect $300 in reconditioning. The first $300 of reconditioning is therefore no acceptable for arbitration, excluding safety issues on a vehicle represented as frontline.
Purchasing and selling dealers must adhere to The Auto XL arbitration policies, frontline guidelines and book sheet disclosures, as contained in The Auto XL company policies. This will ensure that all dealers have fair and accurate resolution to any issue. Please take the time to familiarize yourself, and your key dealership personnel, with these policies.
In an effort to promote continuity and fairness amongst our dealers, we have compiled the following, generally accepted, industry standards for additional equipment.
- Premium sound – must be a factory installed, name brand unit. For example: bose, polk, infinity, jbl, mach i, etc. Any after-market systems must be fully disclosed and will be handled on a case-by-case basis.
- Bed liner – must fully line the bed of the truck and be a one-piece plastic unit or a spray on, rhino type, liner. Bed mats or camper shells are not considered a bed liner.
- Custom bumper – is a truck addition only.
- Towing package – must include the hitch assembly and the wiring.
- Premium wheels – are chromed factory alloy wheels or any aftermarket wheel upgrade (chromed or not). Chromed steel wheels are considered an alloy wheel addition only.
- Wide/oversized tires – are an add only if the vehicles tires are a larger size than the original tire specifications (which are usually located on the door jamb of the vehicle).
- Abs brakes – vehicle must have 4 wheel abs braking system for this add.
- Integrated phone – must be factory installed.
- Under body hoist – is only an add if it is a name brand and professionally installed. A lowered vehicle does not qualify
All vehicles represented as frontline ready, must meet or exceed the following guidelines unless properly notated or disclosed on the book sheet.
1. Engine
A. Vehicle must pass California smog requirements.
B. Belts and hoses must be free of visible wear.
C. Aftermarket equipment (such as superchargers, turbos, air induction systems, free flow exhaust and any item that may impede sale or smogging of the vehicle) must be noted on the book sheet.
D. Performance must meet factory standards.
2. Transmission and CV joints
A. Automatic transmissions
- Automatic transmissions must shift properly through all gears (forward, passing and reverse) and be free of excessive universal joint noise.
- Overdrive and power modes must shift properly.
B. Manual transmissions
- Clutch, pressure plate and throw out bearing may not have slippage or chatter.
- Must have ease of shifting throughout the entire shift pattern (forward, passing, reverse).
C. Four wheel drive
- Transfer cases must be in full functioning order according to factory specifications.
- Any modifications must be announced on the book sheet.
- Vehicle must shift from two wheel drive to four wheel drive upon demand.
D. CV joints
- Must be in full, functioning order.
- Boots may not have cracks or tears.
- Rear end noise level may not be excessive according to the manufacturer’s decibel standards.
3. Braking systems
- Abs braking system must be in full operating order.
- Brake shoes must be at 50% minimum.
- Brake pads must be at 50% minimum.
- Rotors must be at 50% minimum and able to be turned in the event of brake vibration during braking.
4. Steering/rack & pinion
- Steering pump must be free of leaks and pressure fissures.
- Rack must be in factory working order and free of sticking and hesitation.
5. Interior and interior electrical
- Air conditioning unit must be in full working order (including pump, condenser, high pressure hoses and switches).
- Cruise control operations must work properly.
- All wipers, front and rear, must work properly.
- Audio system must work on all bands, including cd or mp3, if equipped.
- Electric windows must operate at all switching points, including master controls.
- Sunroof/moon roof must open and close.
- Seats must work in all positions.
- Seat belts may not have any signs of tears or fraying and must lock properly. They must also have full range of extension and retractions.
- Gauges must be in proper working condition.
- Seats and carpets must be free of rips, burns and tears.
6. Exterior electrical
- Headlamps must function at high and low beams.
- Tail lights, brake lights and turn signals must operate properly.
- Emergency four-way flashers must be functional.
7. Tires and wheels
- Tires must have a minimum of 5/32, even, tread life.
- Passenger cars and light duty mini trucks with two matching tires per axle are acceptable, but must be disclosed.
- Awd, 4×4, sport utilities, vans and full size trucks require four matching tires.
- Spare tire, tools and jacks must be present.
8. Frame
- Must be free of non-factory welds, cracks, excessive bends or tears.
- Core support must be free of damage.
- Frame rails must be free of welds, tears or rips. Jack damage doesn’t constitute frame damage.
- Mitchell guide body repair manual will be used as a reference.
- Please review frame diagram for reference.
9. Body exterior
- Body must be free of dents requiring body filler.
- Repaint of any panel must be disclosed.
- Paintwork must meet oem standards.
- Any scratches must be disclosed.
10. Glass windshields must be free of cracks, non-repairable chips and any damage that may obstruct vision.
Forms
To get started please review our policies and procedures.